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Below is a short list of the most commonly asked questions regarding the Public Test Realms (PTR).
Q. Do the Public Test Realms have GMs?
A. No. However, the EULA that applies to the normal realms also applies to the PTRs. This means that players using third-party programs (such as speed hacks) will have their accounts banned, permanently.
Q. Why does it tell me I'm running the wrong version when I try to launch the WoWTest.exe?
A. This usually means you already have a WoWTest folder in your World of Warcraft directory and need to delete it before running the patch.
Q. Ive used up my two character copies, what does it mean when it says I need to wait until the next testing phase to copy two more characters?
A. The term, "Testing Phase" refers to each content patch that is available for public testing. For example: patch 9, 10, 11, etc. Deleting your character from the PTRs will not allow you to make another character copy.
Q. Why does it say my password is wrong when I try to login?
A. If you've changed the password on your account within the last 3 weeks, you won't be able to log onto the Public Test Realms. You can try to use your old password, but there's no guarantee that it will work.
To find out where to copy your characters onto the PTRs (when the PTRs are available), or if you have additional questions that aren't listed here, please visit: http://www.worldofwarcraft.com/ptr/
Blizzard QA
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