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Poster: Tseric at 8/3/2006 4:38:23 PM PDT
Subject: Rolling Restarts - 8/3/06
   We have developed a hotfix to address issues with equipment and enchantments disappearing from players inventories. Because we feel this is a pressing issue, we are performing rolling restarts for all realms. While normally we do not like interrupting service during peak hours, we feel it is necessary to resolve this issue as soon as possible. Thank you for your understanding in this matter. The rolling restarts shall commence shortly.
The path of least resistance tempts all ramblers.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=9361116&p=#post9361116
 
Poster: Tseric at 8/3/2006 5:02:30 PM PDT
Subject: Re: Rolling Restarts - 8/3/06
  

Q u o t e:
here's an idea, write the code in an organized manner so you can quickly find $!@% like this, fix it, and get it fixed ONCE.


The problem originated this morning. Various teams have spent the day reporting about, isolating and developing a fix for this. I realize 8 hours seems like a long time to you, but in terms of hotfixes it's a solid turnaround time.

I'll be sure to pass on your appreciation to the various teams for their efforts.
The path of least resistance tempts all ramblers.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=9361116&p=#post9361301
Poster: Tseric at 8/3/2006 4:38:23 PM PDT
Subject: Rolling Restarts - 8/3/06 *edited post*
   UPDATE 6:32 PM PDT- Restarts have been completed and initial reports seem to indicate resolution for this matter. Thank you again for bearing with us during this issue.

--------------------

We have developed a hotfix to address issues with equipment and enchantments disappearing from players inventories. Because we feel this is a pressing issue, we are performing rolling restarts for all realms. While normally we do not like interrupting service during peak hours, we feel it is necessary to resolve this issue as soon as possible. Thank you for your understanding in this matter. The rolling restarts shall commence shortly.

[ post edited by Tseric ]


The path of least resistance tempts all ramblers.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=9361116&p=#post9361116

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