Poster: Mephidross at 5/18/2006 8:33:03 AM PDT
Subject: What forum does one go to then |
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to voice their feelings and complaints about end game, since Tseric has made it clear that the general discussion forum is not for...discussion general topics about WoW? Also, would the representitives on the customer service forum be able to assist in this matter?
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8381627&p=#post8381627 |
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Poster: Tseric at 5/18/2006 8:42:12 AM PDT
Subject: Re: What forum does one go to then |
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Q u o t e:
Depends on what you want to do.
If you wish to discuss aspects of the game... this is actually welcomed in General. If you wish to complain about aspects of the game that don't fit your playstyle... I'd suggest off-topic (though that forum is moderated as well and simply bashing other players will no doubt get you similar results). If you have valid suggestions to improve the game... there's the suggestion forum.
If you want to voice a complaint to Blizzard about the game itself, there are email addresses in the stickies above.
This is a good assessment of the situation.
To live outside the law, one must be honorable
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8381627&p=#post8381813 |
Poster: Tseric at 5/18/2006 8:42:45 AM PDT
Subject: Re: What forum does one go to then |
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Q u o t e:
Im not asking to debate im asking where I can locate a polite Blizzard representitive who can address a legitimate customer's legitimite concearn. It has clearly been indicated to me time and time again Tseric has no concearn for a customers opinion or concearns.
And what exactly is your concern?
To live outside the law, one must be honorable
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8381627&p=#post8381825 |
Poster: Tseric at 5/18/2006 8:45:57 AM PDT
Subject: Re: What forum does one go to then |
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Q u o t e:
SO what you all are telling me is that there is NO where that a Blizzard employee/CSR will discuss their CUSTOMER's concearns with them? Wow if my company adopted that policy we would be under long ago.
That's not what I said and you didn't answer my question.
To live outside the law, one must be honorable
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8381627&p=#post8381896 |
Poster: Tseric at 5/18/2006 9:35:02 AM PDT
Subject: Re: What forum does one go to then |
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Q u o t e:
Excellent. Thank you for responding. I apologize for my slow response back to you, IRL things interfering. At any rate, my concearns are simple, although they may have been asked previously, though not by me. I undersand that this is an MMORPG. Correct me if I am wrong in any of this. I understand the main "point" if you will of an MMO is just that. Massively MULTIPLAYER. Multi meaning more than one of course. I greatly enjoy the social aspects of the game, and meeting new people for chat, etc. I am overall very pleased with the product, particuarly the level 1-59 experience. I can enjoy the company of other players, but enjoy the combat experience completely solo if I wish.
I don't understand why this all seems to change at level 60. Would it be SOOO hard to create a quest line (even though dificult on an epic level) that a player could solo if they wish? I know that OTHER game with the froglocs has a specific path a player can go down for solo play if they wish, and still accomplish great things. Im not suggesting obtaining epic gear should be easy. It shouldn't be. The root of my concearn, in one sentence, why is it seemingly so dificult ( or blizzard unwilling) to create content that is dificult but soloable with great rewards at level 60? The tier 0.5 is a great start, and I would love to see more similar lines added for gear and other rewards. Thanks for your time.
Because what you are looking for is standard character progression when you reach end-game. What we have to provide is alternate progression at end-game. You are basically saying that you do not want the experience of 1-59 to end. I can understand this. However, we have created epic questlines and consider them to have failed. To satisfy everyone by those means, we would have to be in an endless cycle of overtime to provide epic questlines for each class, for every piece of gear that they could wish.
Consider the armor design petition threads. Whenever we release a new tier of armor, people will usually criticize one of two points. The armor is ugly or the armor bonuses don't match my playstyle. When we provide something that is condensed into a clear goal and accessible by more than one player by distributing it in a dungeon or zone, players will still be upset. This effect is magnified if we break this into single questlines, offering a reward to an individual.
The time to create such content increases, while the accessiblity, time investment of the player, challenge of the quest and reasonable reward decreases. It takes a lot of time to create quest content that will keep players enjoying the game for a reasonable amount of time (read: more than three days). How do I know this? Because we have done it before and are doing it now, in trying to develop the expansion.
From a simple business perspective, it takes more resources to keep solo-gamers entertained than it does group players. This is not to say we don't work on content for solo-players, it just comes in a variety of forms that don't necessarily pertain to alternate advancement of your character.
Also, from a game design perspective, the more you want to make questlines appear fresh and new and engaging, the more technology you have to develop, otherwise you run the risk of quests feeling redundant or recycled. We spend time developing new mechanics for quests so that we are not sending people on endless delivery chains and collecting 1800 husks of some creature, but when that technology comes at a pace of months and players want it in days, we run into a fundamental problem of MMO design. Players will always eat up content faster than we can make it.
To develop alternate progression at end-game for solo players requires an investment of resources that can not be turned on like a faucet and can not be left on to fill the cup of every person that may demand it. The development of an expansion is not something that can be done on a weekly basis.
Now, some people often make a statement to the effect of, "well, you just have to be creative to make something like that." They then go on to talk about repeatable quests or something like reputation gains, but not the same because that is too much of a grind. The issue is not "we're just not thinking hard enough", the issue is there are bottom-line business concerns when it comes to content that keep this game going.
Those are a few, but not all of the considerations that we make as a company when trying to appease as many players as we can and keep this entertaining as a game and viable as a service.
To live outside the law, one must be honorable
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8381627&p=#post8382887 |
Poster: Tseric at 5/18/2006 10:02:28 AM PDT
Subject: Re: What forum does one go to then |
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Q u o t e:
I appreciate your honesty, and the fact that you gave me much more than the one liners that you do so many other customers. New found respect for you. /salute. Although your response saddens me to no end, to know that there likely will be no resolution to what I see as a big problem in an otherwise most excellent game. I understand it from a business perspective.
There is no one cut and dry solution. We are implementing many different things that will make the end-game of expansion different from our current situation. Do you really think we want to go through this again in another 10 levels?
The only issue is, it won't be resolved by your timetable, but by ours.
To live outside the law, one must be honorable
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8381627&p=#post8383423 |
