Poster: Tseric at 5/4/2006 8:14:28 AM PDT
Subject: Continued Maintenance 5/4/06 |
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Unfortunately, we are still experiencing stability issues with a few of the realms that were previously brought down due to hardware issues. We are continuing to address these and hope to return these realms to service as quickly as possible. We apologize for this interruption of service. We will provide an update at approximately 8:45 am PDT. The affected realms are as follows:
Frostmourne
Sen'jin
Uther[ post edited by Tseric ]
Repo man's got all night, every night!
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8156805&p=#post8156805 | | | Poster: Tseric at 5/4/2006 8:17:39 AM PDT
Subject: Re: Continued Maintenance 5/4/06 |
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Q u o t e:
fourth?
Height, I thought you had more nobility than to play that game. :(
Repo man's got all night, every night!
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8156805&p=#post8156863 | Poster: Tseric at 5/4/2006 8:14:28 AM PDT
Subject: Continued Maintenance 5/4/06 *edited post* |
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UPDATE 9:30am PDT We are still running processes to clear out database issues. We are also experiencing some issues with the forums which our network team is addressing. Will provide another update on progress in approximately 30 minutes.
UPDATE 8:45am PDT We are continuing to address database concerns with these realms.
Unfortunately, we are still experiencing stability issues with a few of the realms that were previously brought down due to hardware issues. We are continuing to address these and hope to return these realms to service as quickly as possible. We apologize for this interruption of service. We will provide an update at approximately 8:45 am PDT. The affected realms are as follows:
Frostmourne
Sen'jin
Uther[ post edited by Tseric ]
Repo man's got all night, every night!
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8156805&p=#post8156805 | Poster: Tseric at 5/4/2006 8:14:28 AM PDT
Subject: Continued Maintenance 5/4/06 *edited post* |
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UPDATE 12:15 PM PDT We just got off the phone with our network operations team. The comparison process they are running on the data will finish at approximately 1:00 PM PDT. After the report is complete, we will be able to determine how long it will take to restore the corrupt data and bring these realms back online. Our current ETA remains at 8:00 PM PDT tonight, but we will be able to provide you with more information after they go through the results of the data scan (approximately 1:15 PM PDT).
UPDATE 11:30 AM PDT We just received another call from our network operations team. They've increased the estimated time it will take to resolve this issue -- the new ETA is approximately 8:00 PM PDT. During the database scan, they discovered that more files were corrupted that we originally thought, and they need more time to continue scanning the database to make sure we detect all the corrupted files before these realms are made live. They are trying to find ways to reduce the amount of time this process takes to complete. We will provide another update on this issue in approximately 30 minutes.
UPDATE 10:53 AM PDT We just received more information from our network operations team. The realms listed below will remain down until approximately 4:30 PM PDT. During this time, the database administrators will be comparing the corrupted data with the clean data in order to restore the affected files.
The entire team is working hard to reduce the downtime as much as possible. We will continue to provide regular updates on this issue every 30 minutes until it is resolved.
UPDATE 10:30 AM PDT All of the listed realms are being brought down immediately. The ETA for their return to service is 2 hours:
Lightbringer
Cenarius
Uther
Kilrogg
Proudmoore
Hyjal
Frostwolf
Ner'zhul
Kil'Jaeden
Blackrock
Tichondrius
Silver Hand
Frostmourne
Khaz'goroth
Vek'nilash
Sen'Jin
Aegwynn
UPDATE 10:20 AM PDT Continued Maintenance
Due to a hardware failure last night, we had to bring down several realms in order to replace this equipment. Unfortunately, this failure corrupted data files and affected realm stability. This should not affect character data. We brought down three realms to address this issue, but it now may be necessary to bring down more realms to completely resolve this issue. The realms of Frostmourne, Sen'jin, and Uther will be down for approximately the next 6 hours, as we continue to correct these matters. It may also be necessary to bring down the following realms to assist in these matters.
Lightbringer
Cenarius
Uther
Kilrogg
Proudmoore
Hyjal
Frostwolf
Ner'zhul
Kil'Jaeden
Blackrock
Tichondrius
Silver Hand
Frostmourne
Khaz'goroth
Vek'nilash
Sen'Jin
Aegwynn
UPDATE 9:30 AM PDT We are still running processes to clear out database issues. We are also experiencing some issues with the forums which our network team is addressing. Will provide another update on progress in approximately 30 minutes.
UPDATE 8:45 AM PDT We are continuing to address database concerns with these realms.
Unfortunately, we are still experiencing stability issues with a few of the realms that were previously brought down due to hardware issues. We are continuing to address these and hope to return these realms to service as quickly as possible. We apologize for this interruption of service. We will provide an update at approximately 8:45 am PDT. The affected realms are as follows:
Frostmourne
Sen'jin
Uther[ post edited by Tseric ]
Repo man's got all night, every night!
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8156805&p=#post8156805 | Poster: Tseric at 5/4/2006 8:14:28 AM PDT
Subject: Continued Maintenance 5/4/06 *edited post* |
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UPDATE 2:30 PM PDT The network operations team just let us know that the process of restoring the three corrupt files is going well. After the restoration process is complete, we must back up the uncorrupted data before bringing the affected realms back online. We will provide you with another update in approximately one hour. The affected realms are still on schedule to go live before 8:00 PM PDT tonight.
UPDATE 1:10 PM PDT We just met with the network operations team. The comparison process they ran on the corrupt data is complete. They found three corrupt files and are in the process of restoring them now. We expect all realms to be back online before 8:00 PM PDT. We will continue to gather information on the issue and will provide you with another update in approximately one hour.
UPDATE 12:15 PM PDT We just got off the phone with our network operations team. The comparison process they are running on the data will finish at approximately 1:00 PM PDT. After the report is complete, we will be able to determine how long it will take to restore the corrupt data and bring these realms back online. Our current ETA remains at 8:00 PM PDT tonight, but we will be able to provide you with more information after they go through the results of the data scan (approximately 1:15 PM PDT).
UPDATE 11:30 AM PDT We just received another call from our network operations team. They've increased the estimated time it will take to resolve this issue -- the new ETA is approximately 8:00 PM PDT. During the database scan, they discovered that more files were corrupted that we originally thought, and they need more time to continue scanning the database to make sure we detect all the corrupted files before these realms are made live. They are trying to find ways to reduce the amount of time this process takes to complete. We will provide another update on this issue in approximately 30 minutes.
UPDATE 10:53 AM PDT We just received more information from our network operations team. The realms listed below will remain down until approximately 4:30 PM PDT. During this time, the database administrators will be comparing the corrupted data with the clean data in order to restore the affected files.
The entire team is working hard to reduce the downtime as much as possible. We will continue to provide regular updates on this issue every 30 minutes until it is resolved.
UPDATE 10:30 AM PDT All of the listed realms are being brought down immediately. The ETA for their return to service is 2 hours:
Lightbringer
Cenarius
Uther
Kilrogg
Proudmoore
Hyjal
Frostwolf
Ner'zhul
Kil'Jaeden
Blackrock
Tichondrius
Silver Hand
Frostmourne
Khaz'goroth
Vek'nilash
Sen'Jin
Aegwynn
UPDATE 10:20 AM PDT Continued Maintenance
Due to a hardware failure last night, we had to bring down several realms in order to replace this equipment. Unfortunately, this failure corrupted data files and affected realm stability. This should not affect character data. We brought down three realms to address this issue, but it now may be necessary to bring down more realms to completely resolve this issue. The realms of Frostmourne, Sen'jin, and Uther will be down for approximately the next 6 hours, as we continue to correct these matters. It may also be necessary to bring down the following realms to assist in these matters.
Lightbringer
Cenarius
Uther
Kilrogg
Proudmoore
Hyjal
Frostwolf
Ner'zhul
Kil'Jaeden
Blackrock
Tichondrius
Silver Hand
Frostmourne
Khaz'goroth
Vek'nilash
Sen'Jin
Aegwynn
UPDATE 9:30 AM PDT We are still running processes to clear out database issues. We are also experiencing some issues with the forums which our network team is addressing. Will provide another update on progress in approximately 30 minutes.
UPDATE 8:45 AM PDT We are continuing to address database concerns with these realms.
Unfortunately, we are still experiencing stability issues with a few of the realms that were previously brought down due to hardware issues. We are continuing to address these and hope to return these realms to service as quickly as possible. We apologize for this interruption of service. We will provide an update at approximately 8:45 am PDT. The affected realms are as follows:
Frostmourne
Sen'jin
Uther[ post edited by Tseric ]
Repo man's got all night, every night!
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8156805&p=#post8156805 | Poster: Tseric at 5/4/2006 8:14:28 AM PDT
Subject: Continued Maintenance 5/4/06 *edited post* |
| |
UPDATE 4:30 PM PDT We've just been informed that a complication occurred during the restoration process and the corrupt files were not fixed. Our network operations team is currently meeting with our vendors to discuss options on how to move forward. We will provide you with an update within one hour. The affected realms are now scheduled to go live at approximately 11:00 PM PDT tonight.
UPDATE 3:30 PM PDT We just received an update from the network operations team. The process to restore the corrupt files is almost complete. After that, they will begin the backup process to restore the clean files to the database. We will provide you with another update in approximately one hour. The affected realms are still on schedule to go live before 8:00 PM PDT tonight.
UPDATE 2:30 PM PDT The network operations team just let us know that the process of restoring the three corrupt files is going well. After the restoration process is complete, we must back up the uncorrupted data before bringing the affected realms back online. We will provide you with another update in approximately one hour. The affected realms are still on schedule to go live before 8:00 PM PDT tonight.
UPDATE 1:10 PM PDT We just met with the network operations team. The comparison process they ran on the corrupt data is complete. They found three corrupt files and are in the process of restoring them now. We expect all realms to be back online before 8:00 PM PDT. We will continue to gather information on the issue and will provide you with another update in approximately one hour.
UPDATE 12:15 PM PDT We just got off the phone with our network operations team. The comparison process they are running on the data will finish at approximately 1:00 PM PDT. After the report is complete, we will be able to determine how long it will take to restore the corrupt data and bring these realms back online. Our current ETA remains at 8:00 PM PDT tonight, but we will be able to provide you with more information after they go through the results of the data scan (approximately 1:15 PM PDT).
UPDATE 11:30 AM PDT We just received another call from our network operations team. They've increased the estimated time it will take to resolve this issue -- the new ETA is approximately 8:00 PM PDT. During the database scan, they discovered that more files were corrupted that we originally thought, and they need more time to continue scanning the database to make sure we detect all the corrupted files before these realms are made live. They are trying to find ways to reduce the amount of time this process takes to complete. We will provide another update on this issue in approximately 30 minutes.
UPDATE 10:53 AM PDT We just received more information from our network operations team. The realms listed below will remain down until approximately 4:30 PM PDT. During this time, the database administrators will be comparing the corrupted data with the clean data in order to restore the affected files.
The entire team is working hard to reduce the downtime as much as possible. We will continue to provide regular updates on this issue every 30 minutes until it is resolved.
UPDATE 10:30 AM PDT All of the listed realms are being brought down immediately. The ETA for their return to service is 2 hours:
Lightbringer
Cenarius
Uther
Kilrogg
Proudmoore
Hyjal
Frostwolf
Ner'zhul
Kil'Jaeden
Blackrock
Tichondrius
Silver Hand
Frostmourne
Khaz'goroth
Vek'nilash
Sen'Jin
Aegwynn
UPDATE 10:20 AM PDT Continued Maintenance
Due to a hardware failure last night, we had to bring down several realms in order to replace this equipment. Unfortunately, this failure corrupted data files and affected realm stability. This should not affect character data. We brought down three realms to address this issue, but it now may be necessary to bring down more realms to completely resolve this issue. The realms of Frostmourne, Sen'jin, and Uther will be down for approximately the next 6 hours, as we continue to correct these matters. It may also be necessary to bring down the following realms to assist in these matters.
Lightbringer
Cenarius
Uther
Kilrogg
Proudmoore
Hyjal
Frostwolf
Ner'zhul
Kil'Jaeden
Blackrock
Tichondrius
Silver Hand
Frostmourne
Khaz'goroth
Vek'nilash
Sen'Jin
Aegwynn
UPDATE 9:30 AM PDT We are still running processes to clear out database issues. We are also experiencing some issues with the forums which our network team is addressing. Will provide another update on progress in approximately 30 minutes.
UPDATE 8:45 AM PDT We are continuing to address database concerns with these realms.
Unfortunately, we are still experiencing stability issues with a few of the realms that were previously brought down due to hardware issues. We are continuing to address these and hope to return these realms to service as quickly as possible. We apologize for this interruption of service. We will provide an update at approximately 8:45 am PDT. The affected realms are as follows:
Frostmourne
Sen'jin
Uther[ post edited by Tseric ]
Repo man's got all night, every night!
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8156805&p=#post8156805 | Poster: Tseric at 5/4/2006 8:14:28 AM PDT
Subject: Continued Maintenance 5/4/06 *edited post* |
| |
UPDATE 5:20 PM PDT Our network operations team is still working with our vendors to determine a plan of action. We do know that the data corruption only affects Frostmourne, Sen'jin, and Uther. The data was corrupted by a drive failure that caused two storage controllers to send bad data into the archives for these three realms. We will remain in constant contact with our team leads and will provide you with a status update in one hour.
UPDATE 4:30 PM PDT We've just been informed that a complication occurred during the restoration process and the corrupt files were not fixed. Our network operations team is currently meeting with our vendors to discuss options on how to move forward. We will provide you with an update within one hour. The affected realms are now scheduled to go live at approximately 11:00 PM PDT tonight.
UPDATE 3:30 PM PDT We just received an update from the network operations team. The process to restore the corrupt files is almost complete. After that, they will begin the backup process to restore the clean files to the database. We will provide you with another update in approximately one hour. The affected realms are still on schedule to go live before 8:00 PM PDT tonight.
UPDATE 2:30 PM PDT The network operations team just let us know that the process of restoring the three corrupt files is going well. After the restoration process is complete, we must back up the uncorrupted data before bringing the affected realms back online. We will provide you with another update in approximately one hour. The affected realms are still on schedule to go live before 8:00 PM PDT tonight.
UPDATE 1:10 PM PDT We just met with the network operations team. The comparison process they ran on the corrupt data is complete. They found three corrupt files and are in the process of restoring them now. We expect all realms to be back online before 8:00 PM PDT. We will continue to gather information on the issue and will provide you with another update in approximately one hour.
UPDATE 12:15 PM PDT We just got off the phone with our network operations team. The comparison process they are running on the data will finish at approximately 1:00 PM PDT. After the report is complete, we will be able to determine how long it will take to restore the corrupt data and bring these realms back online. Our current ETA remains at 8:00 PM PDT tonight, but we will be able to provide you with more information after they go through the results of the data scan (approximately 1:15 PM PDT).
UPDATE 11:30 AM PDT We just received another call from our network operations team. They've increased the estimated time it will take to resolve this issue -- the new ETA is approximately 8:00 PM PDT. During the database scan, they discovered that more files were corrupted that we originally thought, and they need more time to continue scanning the database to make sure we detect all the corrupted files before these realms are made live. They are trying to find ways to reduce the amount of time this process takes to complete. We will provide another update on this issue in approximately 30 minutes.
UPDATE 10:53 AM PDT We just received more information from our network operations team. The realms listed below will remain down until approximately 4:30 PM PDT. During this time, the database administrators will be comparing the corrupted data with the clean data in order to restore the affected files.
The entire team is working hard to reduce the downtime as much as possible. We will continue to provide regular updates on this issue every 30 minutes until it is resolved.
UPDATE 10:30 AM PDT All of the listed realms are being brought down immediately. The ETA for their return to service is 2 hours:
Blackrock
Cenarius
Frostmourne
Frostwolf
Hyjal
Khaz'goroth
Kil'Jaeden
Kilrogg
Lightbringer
Ner'zhul
Proudmoore
Sen'Jin
Silver Hand
Tichondrius
Uther
Vek'nilash
UPDATE 10:20 AM PDT Continued Maintenance
Due to a hardware failure last night, we had to bring down several realms in order to replace this equipment. Unfortunately, this failure corrupted data files and affected realm stability. This should not affect character data. We brought down three realms to address this issue, but it now may be necessary to bring down more realms to completely resolve this issue. The realms of Frostmourne, Sen'jin, and Uther will be down for approximately the next 6 hours, as we continue to correct these matters. It may also be necessary to bring down the following realms to assist in these matters.
Blackrock
Cenarius
Frostmourne
Frostwolf
Hyjal
Khaz'goroth
Kil'Jaeden
Kilrogg
Lightbringer
Ner'zhul
Proudmoore
Sen'Jin
Silver Hand
Tichondrius
Uther
Vek'nilash
UPDATE 9:30 AM PDT We are still running processes to clear out database issues. We are also experiencing some issues with the forums which our network team is addressing. Will provide another update on progress in approximately 30 minutes.
UPDATE 8:45 AM PDT We are continuing to address database concerns with these realms.
Unfortunately, we are still experiencing stability issues with a few of the realms that were previously brought down due to hardware issues. We are continuing to address these and hope to return these realms to service as quickly as possible. We apologize for this interruption of service. We will provide an update at approximately 8:45 am PDT. The affected realms are as follows:
Frostmourne
Sen'jin
Uther[ post edited by Tseric ]
Repo man's got all night, every night!
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=8156805&p=#post8156805 |
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