Our GM department works around the clock to answer all petitions that we receive. Some petitions are answered through in game mail, or through the email registered to the account. If you have not received a response from them, be sure to check your mail and email, and if they did not contact you there send in another petition. More information can be found on this link: http://www.blizzard.com/support/wowGM/?id=agm01715pThe Murloc is back...