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Poster: Nocsious at 7/26/2005 12:07:21 PM PDT
Subject: Whats the dealyo with the Realms?
   It's well passed 11:00 AM PDT. Whats going on with the Realms?

[ post edited by Nocsious ]


The only reason I'm here is the servers are down.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197175&p=#post4197175
 
Poster: Caydiem at 7/26/2005 1:39:21 PM PDT
Subject: Re: Whats the dealyo with the Realms?
   We're still in the process of bringing them back up. They should be available soon, with the exception of those down for the full 24 hours.
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197175&p=#post4197206
Poster: Caydiem at 7/26/2005 2:06:22 PM PDT
Subject: Re: Whats the dealyo with the Realms?
  

Q u o t e:
So what, we don't deserve a freaking post when your over an hour late bringing up the servers?

Donkeys.


I do apologize, but we were afflicted with the same problem you faced on the forums -- I was unable to log in until just recently. We did update the server alert message accordingly.
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197175&p=#post4197261
Poster: Caydiem at 7/26/2005 2:11:51 PM PDT
Subject: Re: Whats the dealyo with the Realms?
  

Q u o t e:
are you going to tell us what your techs are doing to the servers that takes an extra day or are you just going to ignore or lie to us and treat us like dirt as per usual?


As any denizen of the realms undergoing extended maintenance can tell you, there have been a variety of issues occurring of late that have not been corrected by restarts and such. We are not foisting this extended downtime upon you on a mere whim. There have been some significant problems on those realms, and this downtime has been scheduled to hopefully alleviate those issues.

Scheduling a 24-hour downtime is not something we do frivolously. It is for absolutely necessary hardware maintenance.
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197175&p=#post4197291
Poster: Caydiem at 7/26/2005 2:18:27 PM PDT
Subject: Re: Whats the dealyo with the Realms?
  

Q u o t e:
Nice excuse...oh wait its not since you could have put something on the main page about this. Oh wait I forgot blizzard communication and CS is crap.


We have not used the main page for such alerts for quite some time. The information is primarily given through the Server Alert message upon login, which we did update. I am sorry if you feel this is not sufficient, but we did supply information to you.
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197175&p=#post4197324
Poster: Caydiem at 7/26/2005 2:38:10 PM PDT
Subject: Re: Whats the dealyo with the Realms?
  

Q u o t e:
You sir, are a liar(in a very john lovitz voice).

As of 5:30pm EST there are ZERO posts on the realm status forum page about the current server FUBAR escapade.

My realm (boulderfist) went down after being up for ~40 minutes. The message we recieved in game was that it was being restarted because of issues w/ the instanced areas.

Caydiem, have you been taking notes on public relations from Scott Mclellan?


I do believe I did not once mention the Realm Status forum. I pointed specifically to the Server Alert message. You do need to restart your client in order to see an update, but we have been keeping it up to date. I fail to see how I am "lying".
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197175&p=#post4197481

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