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Poster: Helos at 5/11/2005 12:23:31 PM PDT
Subject: Why do moderators only answer silly questions
   I would really like to know if this is they way the game is going to be from now on or if Blizzard relaizes there is a problem?

I realize they will have changes and it will evolve but if this is the way the system was intended to work then I am going to find another game to play.

I really like the way the game was though, so I keep hoping they will adress weather this is the case, or at least acknowledge the fact that they are working on the problems with it.

I know there not going to scrap the whole thing because of how hard they are pushing the "Honor System" with the contests and all, but that also worries me that for this reason they are too worried to admit anything is wrong with the system. Just a little info is all I really need.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=3078512&p=#post3078512
 
Poster: Caydiem at 5/11/2005 12:36:57 PM PDT
Subject: Re: Why do moderators only answer silly quest
   The hard-hitting questions you folks ask, while valid and certainly not ignored, take time to answer. For gameplay related issues, we need to speak with the development staff, and every day is busy for them. We do speak with them about the major issues. We answer what we can in that regard. Also, there are times where we simply cannot answer a particular question for a variety of reasons (we do not have the information the player seeks, we are unable to do so for legal/confidentiality reasons, or the question is worded in such a way that there is no proper way we can respond).

While we're working on that, we can and do respond to community building threads, what you deem "silly". We don't do it often -- it's certainly the minority of my posts -- but we do such things to show that we're human and to interact with the players. These posts do not require anyone's time but our own to respond to, and that's a few short seconds out of our day.

I try to answer everything within my immediate sphere of knowledge, but when it stretches outside that sphere, time and consideration must be taken.
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=3078512&p=#post3078777
Poster: Caydiem at 5/11/2005 12:40:19 PM PDT
Subject: Re: Why do moderators only answer silly quest
  

Q u o t e:
I dont want specifics I know they cant do that but something like:

MODERATOR: We realize there are problems with the system and we will be looking into ways to fix it, But cannot promise anything in the near future as there are always problems when a major system is implemented like this."

Is better than just ignoring it.


You may have missed the posts when the Honor System came out stating that we would be watching the effects of its implementation and making changes as issues arise. That has not changed.
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=3078512&p=#post3078848

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