Poster: Caydiem at 3/10/2005 4:11:48 AM PST
Subject: Re: Complaints Caydiem? |
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Ohm, I'm sorry, but venting does not help the communication process between Blizzard and the community. It may make you feel better and that's fine -- please note that complaints themselves are not against policy and there are constructive ways to voice them. Unfortunately, most of the time this manifests itself in the form of insults, attacks, and profanity which are all against policy in their own right. I understand the need to release steam, but this is not a rant forum by any means and we have no plans to turn it into such. There are other, healthier methods of releasing aggression.
If a player can take the time to voice their concerns in a constructive fashion, detailing why they're disappointed with something without resorting to insults or attacks, it allows for a more direct communication of their intent that we can thus transfer to the right folks with the heart of the matter preserved.
In regards to giving information on these matters, we are updating you in the Realm Status forum with everything we're authorized to give and will be giving you more information as it becomes available.
We will not, however, change this forum's rules to allow the posting of destructive, insulting threads to vent.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=1880962&p=#post1881132 |
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Poster: Caydiem at 3/10/2005 4:25:23 AM PST
Subject: Re: Complaints Caydiem? |
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Q u o t e:
The Cow Sez:
We have not been updated regarding the network issue in the last four and a half hours. The last two updates prior to that were: "We have no information and no ETA."
http://forums.worldofwarcraft.com/thread.aspx?fn=wow-realm-status&t=743&p=1&tmp=1#post743
Posted about an hour and a half ago.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=1880962&p=#post1881341 |
Poster: Caydiem at 3/10/2005 4:40:11 AM PST
Subject: Re: Complaints Caydiem? |
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Q u o t e:
Hello? We are CUSTOMERS. We PAY Blizzard for a service. And you say something we do is against terms of service? What you're doing to us is against MY terms of service.
You agreed to follow the Forum Code of Conduct upon clicking "I agree" on your first post here. Just as you agreed to be subject to the in-game policies, you did the same here, and we reserve the right to revoke forum privileges if you do not follow the rules you accepted.
Let's keep civil, folks -- don't attack each other.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=1880962&p=#post1881613 |
