Poster: Anshul at 8/14/2006 3:45:48 PM PDT Subject: GM Support Ticket
Thanks Game Masters, I've had a support ticket open since 2 AM last night, and it is now almost 7 PM (Eastern Time). Striving for excellent service with 17 hours of wait time?
I actually got so furstrated, I logged off, only to sign on and find my ticket still hasn't been answered.
Poster: Batta at 8/14/2006 4:22:57 PM PDT Subject: Re: GM Support Ticket
Anshul, you may want to review our sticky regarding item restorations and escalated petitions. A specialist will be responding to you as soon as possible. In the mean time, your patience is appreciated.