Poster: Bridgetroll at 8/14/2006 7:09:49 AM PDT
Subject: Character Item Restoration |
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Our guild master (Dropdeadfred) had his account hacked and everything deleted off of it, including all the guild banks as well as all the gear on all of his alts and regularly played characters. 2 Days ago he recieved and email saying he can play his character again and the investigation of the account was over. This investigation did not reveal anything that happend nor did it restore anything that he had on the account.
This is an outrage, our guild is now behind countless amounts of nexus crystals, mats for crafting resistance gear, mats for items from particular instances, as well as mats for crafting legendary items. Also the main character of the account was one of our most geared out priests in the guild and one of the top healers every raid.
I cannot understand why nothing was restored when I have seen other guild master's accounts completely restored with banks, gold and gear on every toon. Our guild is now set back over a year in raiding and countless months in crafting resistance gear.
Shaman Review = 5th Grade Science Project
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=107961&p=#post107961 |
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Poster: Caerrus at 8/14/2006 7:49:10 AM PDT
Subject: Re: Character Item Restoration |
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The e-mail that your guild master received a couple of days ago simply states that the Account Administration Department has successfully verified that he is the owner of the account and that access to the account was being restored. It states absolutely nothing about the results of the investigation process. When the investigation is completed, your guild master will receive an e-mail with more information concerning the results of the investigation. Thank you (and him) for continuing to remain patient in the meantime. [ post edited by Caerrus ]
But hark, methinks a mortal doth approach...
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=107961&p=#post107970 |
